A greatest gift you can give a client is time
Learn and own-up to mistakes
Client care from the heart
“I’m fortunate to have a really great staff that genuinely cares about our clients and about the quality of work that they do. So taking care of our clients is just natural. It’s what we’re supposed to do,” said Ollyvia.
- Do you feel like you could love working with them?
- Did they provide you with insights, or a new way at looking at something?
- Were they able to answer all your questions, and were they knowledgeable?
- Do you feel like if you were in a tough spot, they’d be there for you?