A special thanks to Nikita Espinosa for taking the time to listen and understand my concern in regards to an invoice. Nikita took the initiative to go through my invoice carefully which resulted in a positive resolution. A special thanks Clint Eaton as well. Being a new customer of VerifiedFirst, I needed some things explained to me in order to under the process of VerifiedFirst and Clint provided this to me. Nikita and Clint were both knowledgeable, kind, professional, and courteous while resolving my issues. Thanks a bunch.