First, it is much appreciated to have a person answer when issues arise and you need help quick. By the way … these issues were user issues, not Verified First’s. Speaking to a person directly instead of a voicemail system is huge for me. They were patient and very knowledgeable. My company recently contracted Verified First and I am very pleased with the service, its speediness, and ease of placing background checks. The turnaround is amazing! Thank you for making my job as a Recruitment Coordinator run smoothly and efficiently.